The new automated parking system at the Piarco International Airport is down two days after being launched.
Park-In comprises multiple electronic kiosks around the airport to facilitate automated payment transactions for parking at the airport.
The system was launched on Monday, however, on Tuesday night four of the five kiosks located inside and outside of the airport atrium were reported to be down
. The system was implemented to provide safer transactions and avoid long queues to exit the facility.
Circulating on social media on Tuesday night were pictures of dozens of people in long lines waiting to use the remaining kiosk.
The Airports' Authority of Trinidad and Tobago (AATT) provided the following statement on the matter to Guardian Media:
“Airports Authority of Trinidad and Tobago wishes to apologise to customers for the inconvenience caused in using the self-service car park payment system at the Piarco International Airport, for a short duration on the evening of April 2nd, 2019.
"This was as a consequence of normal teething challenges associated with transitioning from a manual to an automated system.
The Authority has been implementing solutions to avoid further interruptions to this service. We continue to innovate our systems to improve your experience at our airports.”
Reporter: Rishard Khan