Airport payment kiosks down days after launch

The new au­to­mat­ed park­ing sys­tem at the Pi­ar­co In­ter­na­tion­al Air­port is down two days af­ter be­ing launched.

Park-In com­pris­es mul­ti­ple elec­tron­ic kiosks around the air­port to fa­cil­i­tate au­to­mat­ed pay­ment trans­ac­tions for park­ing at the air­port.

The sys­tem was launched on Mon­day, how­ev­er, on Tues­day night four of the five kiosks lo­cat­ed in­side and out­side of the air­port atri­um were re­port­ed to be down

. The sys­tem was im­ple­ment­ed to pro­vide safer trans­ac­tions and avoid long queues to ex­it the fa­cil­i­ty.

Cir­cu­lat­ing on so­cial me­dia on Tues­day night were pic­tures of dozens of peo­ple in long lines wait­ing to use the re­main­ing kiosk.

The Air­ports' Au­thor­i­ty of Trinidad and To­ba­go (AATT) pro­vid­ed the fol­low­ing state­ment on the mat­ter to Guardian Me­dia:

“Air­ports Au­thor­i­ty of Trinidad and To­ba­go wish­es to apol­o­gise to cus­tomers for the in­con­ve­nience caused in us­ing the self-ser­vice car park pay­ment sys­tem at the Pi­ar­co In­ter­na­tion­al Air­port, for a short du­ra­tion on the evening of April 2nd, 2019.

"This was as a con­se­quence of nor­mal teething chal­lenges as­so­ci­at­ed with tran­si­tion­ing from a man­u­al to an au­to­mat­ed sys­tem.

The Au­thor­i­ty has been im­ple­ment­ing so­lu­tions to avoid fur­ther in­ter­rup­tions to this ser­vice. We con­tin­ue to in­no­vate our sys­tems to im­prove your ex­pe­ri­ence at our air­ports.”

Reporter: Rishard Khan