Bmobile is reminds customers that from January 1st 2018, all nine (9) of its flagship stores in Trinidad will be closing.
A statement by the company says this marks the beginning of a new era in the company’s focus on improving customer service, through the use of technology and by having more convenient locations for customers to transact business.
“This program of Retail and Digital Transformation is designed to give our customers access to all of the same services our flagship stores provided, including both mobile and residential services, while we continue to have 86 full-service bmobile partner locations in operation nationwide. Additionally, they can pay their bills at the over 1,000 convenient and secure bill payment centres in operation, which include banks, Sure Pay dealers and VIA,” TSTT’s Chief Commercial Officer Miguel Garcia said.
The statement says customers also have access to an online portal called “b-online” that is easy to use and mobile-phone friendly.
TSTT’s Executive Vice President of HR, IR and Corporate Support Services Carol David says no one will lose their job as a result of the store closures.
“TSTT is committed to helping all affected staff adjust to the new reality and TSTT’s HR Department will be providing full support through re-training and coaching to achieve a smooth transition and to ensure that employees continue to enjoy rewarding and fulfilling careers with the Company,” said David.
The Bmobile stores closing from 1st January 2018 include:
· 18 Park Street, Port of Spain
· DSM Plaza, Chaguanas
· Cor. Green & Queen Streets, Arima
· 10 St. James Street, San Fernando
· Eastern Main Road, St Augustine
· Peter’s Road, Point Fortin
· Upper floor, Northern end, Trincity Mall
· Brian Lara Promenade, Cor. Chacon St & Independence Square
· Upper floor, Western end, West Mall, Westmoorings